Getting Started

We offer artwork photography, post-production on image files, giclée fine art printing, and custom framing — all under one roof in Lisbon. We’re proud to be both a Canson Certified Print Lab and a Hahnemühle Certified Studio.

Yes. We offer a one-on-one session called the Creative Guidance Session — a personalized experience to help you plan and refine your prints.

It costs 45€ and includes:
• In-person session with analysis of your work
• Advice on papers, formats, and margins
• Strategic discussion: editions, pricing, presentation, and more.

Yes. Our 25€ sample pack includes prints on all 18 of our fine art papers. It’s the best way to compare finishes and textures in person.

All orders must go through our website using the Kilfigurator. We no longer accept orders via form.

Yes, we ship throughout Portugal and most EU countries. For destinations outside the EU, contact us first.

We use flat shipping rates based on destination. You’ll see the shipping cost at checkout. Current zones include:
• Continental Portugal
• Portugal (Islands)
• Spain
• Euro Zone 2
• Euro Zone 3

Yes — you can choose in-store pickup at checkout. Collection is free of charge and done at our partner store. We’ll notify you when your order is ready.

Yes — our pricing is designed for clients who value craft and quality — from professional artists and photographers to anyone looking for exceptional prints. For larger orders, our volume discount tiers are automatically applied at checkout. This way, every client benefits from consistent, transparent rates that reflect the level of care in every piece we produce.

TIFF, JPG, PNG, and HEIC. TIFFs must be flattened. PNGs must not contain transparency. Max file size: 500MB. Please note that the larger the files, the longer they will take to upload.

RGB (preferably Adobe RGB, but sRGB is fine). Files not in RGB will be converted.

Upload it to the Kilfigurator — it will show you the max print size we recommend.

Every paper we offer is paired with an ICC profile built and calibrated for our own printers under our tightly controlled conditions. Each profile is integrated into our colour-managed workflow and verified through test prints, ensuring that every artwork is reproduced with the precision, consistency, and tonal fidelity our clients expect.

Yes. We offer file editing at 60€ + VAT per hour if the file wasn’t scanned or photographed by us.

We usually store client files for up to 12 months, making it easy to place repeat orders without re-uploading. Your files are used exclusively for your projects, never shared, and your copyright remains entirely yours. We can delete files immediately after an order is complete if you request it. While we are not a long-term storage service and clients should not rely on us for file archiving, this short-term retention offers convenience without compromising the security or ownership of your work.

Prints: 3–5 business days

Mounting: 3–7 business days

Framing: 5–10 business dayss

Artwork Photography: 3–7 business days

Orders placed after 11:00h are considered received the next business day. During high-demand periods, lead times may increase by 1–3 days. Transit times are not included in these turnaround estimates.

Yes. Everything is done in-house at Kilford Studios.

Beautiful Archival-grade papers from Canson and Hahnemühle.

Standard Framing, Float Box Framing, Box Framing, Canvas Framing.

Yes — but if shipping, acrylic glazing must be selected. Glass is available only for in-studio pickup.

We offer Regular Glass, Anti-Reflective Glass, and Museum Glass for in-studio pickup, as well as Acrylic (Plexiglas) for shipped frames.

Our online tool where you can upload, configure, and preview your print in 3D and room view.

Yes — room view is built-in.

Yes — mounted prints, framed prints, stretched canvas, and stretched canvas with frame.

Yes — each border can be adjusted independently unless you lock the print size.

You can upload several images into the Kilfigurator, but each one must be configured individually. However, once you’ve set up the first image, you can apply the same settings to the others.

Yes — it calculates max recommended size based on pixel dimensions.

Yes. You can book a Creative Guidance Session for an in-depth consultation or give us a call for basic guidance.

Yes — we’ll help digitize, optimize, and plan your editions. Book a session here.

Yes — we regularly print for photographers on high-quality fine art photo papers.